SpaceFinda

Before you list your space

How SpaceFinda Protects You and Your Guests

Before you list your property on SpaceFinda, we want to be completely transparent about how payments work. No surprises. No fine print.

When do you get paid?

Your payout is guaranteed and released automatically on the day your guest checks in. You will know exactly when to expect your money — every single time.

What happens if a guest cancels?

You choose your cancellation policy when listing your property — Flexible, Moderate, or Strict. If a guest cancels, the policy you chose determines what you earn. SpaceFinda handles the refund automatically. You never have to return money yourself because the payment has not yet reached your account.

Flexible — guest cancels 24hrs+ before check-in, they receive a full refund. Moderate — 50% refund if cancelled 72hrs+ before check-in. Strict — no refund after booking is confirmed.

What is the platform commission?

SpaceFinda charges a 10% commission on every successful booking. This is deducted automatically — you never need to send a separate payment. The price you set on your listing is the price your guests pay. Your payout is 90% of that amount.

Example: You set your listing at ₦50,000 per night. Guest books for 2 nights — total ₦100,000. SpaceFinda keeps ₦10,000. You receive ₦90,000 automatically on check-in day.

What about the caution fee?

SpaceFinda collects a caution fee from every guest on your behalf. After your guest checks out, you have 48 hours to report any damage with photo evidence. If there is no damage or you take no action within 48 hours, the caution fee is returned to your guest automatically. If you report valid damage, the caution fee or part of it is released to you.

What if damage exceeds the caution fee

The caution fee is a security deposit that covers partial or minor damages. If damage to your property exceeds the caution fee amount, SpaceFinda Support will help you document the incident thoroughly and facilitate a resolution conversation with the guest. For amounts beyond the caution fee, the platform provides an official damage report as evidence — but financial recovery beyond the deposit is between you and the guest.

We strongly recommend taking clear, timestamped photos of your property before every check-in. This is your most important protection.

What does SpaceFinda do for you?

  • We bring verified renters to your property
  • We handle all payments securely
  • We guarantee your payout on check-in day
  • We protect you with a structured caution fee system
  • We give you a verified listing badge that builds guest confidence
  • We provide support mediation if any dispute arises
By tapping I Understand, Let's Go below, you agree to these terms and commit to maintaining accurate listings, responding to guest messages, and respecting the cancellation policy you select per property. This agreement is recorded against your verified identity.