Help & support

Get help with your listings, bookings and payouts.

My requests

Track messages you've sent us and requests like bank account changes.

  • Bank account change · BCR-2026-00042

    Change payout account to Zenith Bank

    In review

    We're verifying your new account against your BVN. Expect an update within 2 to 3 business days.

    Sent 18 Apr 2026

  • Payout · SUP-2026-00317

    Payout for SFB-2026-00698 not received

    Resolved

    Your bank delayed the transfer. The payout reached your account on 17 Mar 2026.

    Sent 16 Mar 2026

  • Listing · SUP-2026-00288

    Photos not showing on Executive Flat, Agodi GRA

    Resolved

    We re-processed your photos and they now show on your listing.

    Sent 2 Mar 2026